Amazon Quiz: Which airline unveiled a comprehensive 5-year transformation plan Vihaan.AI?
Air India
Air Asia
Spicejet
Akasa Air
Answer: Air India
Air India in September announced ‘Vihaan.AI’, which is a comprehensive transformation plan with a detailed road map for next five years. The Tatas-owned airline aims to have a domestic market share of 30% and significantly strengthen its international operations in next five years.
According to the press release, under Vihaan.AI, the airline will focus on dramatically growing both its network and fleet. It will also look at developing a completely revamped customer proposition, improving reliability and on-time performance.
“Over next 5 years, Air India will strive to increase its market share to at least 30 per cent in the domestic market while significantly growing the international routes from the present market share. The plan is aimed at putting Air India on a path to sustained growth, profitability and market leadership,” the airline said.
The plan will focus on five key pillars — exceptional customer experience, robust operations, industry-best talent, industry leadership, and commercial efficiency and profitability.
“While the immediate focus of the airline remains on fixing the basics and readying itself for growth (Taxiing Phase), the more medium-to-long term focus will be on building for excellence and establishing scale to become a global industry leader (Take Off & Climb phases),” the release said.
Air India MD and CEO Campbell Wilson said, “We are also adopting proactive maintenance and refining flight schedules to enhance on-time performance. Our fleet expansion will involve a combination of both narrow-bodied and wide-bodied aircraft to cater to varied network needs.”
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Amazon Quiz: Which airline unveiled a comprehensive 5-year transformation plan Vihaan.AI?
