SkyWest flights disrupted due to server outage

SkyWest
Airlines, located in Utah, cancelled numerous flights on Thursday due to an
“internal server outage.” Officials from the corporation confirmed
the news to 2News in a statement.

The authorities issued
a statement about the issue, “SkyWest is experiencing an internal server outage
and our IT teams are working to resolve the issue. We apologize to customers
for the inconvenience and are working to resume normal operations as quickly as
possible.”

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There was no indication of when flights might restart.

United Airlines, SkyWest’s partner airline initially
confirmed the outage in a tweet to customers. The company mentioned that the
issue was “impacting departures with our flying partner, Skywest.” The tweet also
claimed that the company’s IT workers were resetting their servers.

SkyWest is the
United States’ largest regional airline, handling flights for Alaska
Airlines, American Airlines, Delta, and United.

SkyWest flies to 250
locations in the United States, Canada, and Mexico on a daily basis, with a
vast network of routes primarily designed to connect passengers between smaller
airports and the big hubs of its partner airlines. In 2017, SkyWest transported
35.9 million passengers.

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On behalf of Delta
Air Lines, the firm runs 1,050 flights per day as Delta Connection, 900 flights
per day as United Express, 370 flights per day as American Eagle, and 160
flights per day as Alaska SkyWest on behalf of Alaska Airlines.

The great majority of SkyWest’s contracts are fixed-fee,
with partner airlines paying a predetermined sum regardless of the number of
passengers carried on each trip. The other 7% of flights are operated on a
pro-rate basis, with SkyWest bearing all expenses, determining rates, keeping
all income from non-connecting passengers, and dividing connecting passenger
tickets with the partner airline on a pro-rated basis.

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Through agreements with American Airlines, Delta Air Lines,
and United Airlines, SkyWest presently operates on a pro-rata basis on 68
routes across ten hubs.