Coinbase is handing out bitcoin worth $100 to some customers, find out why
- Cryptocurrency company Coinbase is giving bitcoin worth $100 to some customers
- This is after it sent them notification that their security settings had been changed
- The alert sparked fears that their accounts may have been hacked
Cryptocurrency company Coinbase is giving bitcoin worth $100 to some customers after mistakenly sending them notification that their security settings had been changed, sparking fears that their accounts may have been hacked.
In a statement, the company said that the alerts went out to about 125,000 customers by email or text message notifying them that their two-factor authentication settings had been changed. As the settings were not adjusted by the customers themselves, the alert sparked fears that their accounts may have been hacked.
"Our teams immediately recognized the problem and worked as quickly as possible to ensure these erroneous notifications were stopped and the underlying issue fixed," the company said in a statement.
"We’re laser focused on building trust and security into the crypto community so that the open financial system we all want is a reality. We recognize that issues like this can hurt that trust. We will continue to work to gain back the trust of every one of our customers who was impacted by those notifications," it added.
The company did not mention how many customers make up that "small number" who will receive bitcoin.
After the statement was released, several people took to Reddit to say that they had received an apology from the company but not the bitcoin.
"I received an email as well, but no mention of $100 in BTC. Just a sincere apology. Not really a relief after quickly removing all my financial information and locking all of my linked deposit accounts. Then panicking that I had been hacked," one person wrote.
"Received the mail and SMS, panicked, panicked more, then the all-clear message. No $100 compensation for me," wrote another user.
"I received the text and status message on on both Coumbase and Coinbase Pro. Buy surprise, no $100 in BTC in either account," another person wrote.