Instant messaging app WhatsApp is down since 12.30 p.m. in India on October 25. Meta’s messaging service came back online after nearly two hours of disruption.
However, some users still reported being unable to send or receive messages. Meta rolled out a fix for what is being called one of the service’s longest-ever outages.
Several users wrote on Twitter that they were unable to send or receive messages.
WhatsApp web and WhatsApp desktop apps were also down. The instant messaging service has around 500 million users alone in India and over 2.5 billion users globally.
“We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible,” a spokesperson of Meta reportedly said.
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Outage detection website DownDetector confirmed that WhatsApp was not working for many users across multiple regions.
Social media users shared several memes on Twitter as the outage hit India and some parts of the world, including the UK, Italy and Turkey.
“So I was blaming my WiFi but actually I got to check on Twitter that the WhatsApp is down,” a Twitter user wrote.
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Last year, WhatsApp and Meta’s other services, including Facebook. The outage lasted for six hours as the company tried to brings its services back online.
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At the time, the company said that the sudden service disruption was caused due to an internal technical issue. Later, Facebook’s vice-president of infrastructure, Santosh Janardhan, said that the outage had been caused by “configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication.”