IRCTC has made a significant update in the ticket booking procedure. Previously, when booking tickets on the Indian Railway Catering and Tourism Corporation (IRCTC) website, customers had to provide destination addresses.

The Indian Railways was keeping track of the destination addresses of all passengers who booked their tickets through the IRCTC website. However, Indian Railways has recently removed this column from the passenger website. They do not need to enter the destination address when purchasing railway tickets.

Also Read|NASA to test giant space slingshot bigger than Statute of Liberty this year

Passengers were reportedly having difficulties filling in the destination address when ordering tickets. If someone was going to another city, they needed to fill out the destination address section. However, if that person did not have a destination address, filling out the column proved difficult. Furthermore, entering the destination address took a long time.

Also Read|North Korean hackers behind $620-million Axie Infinity crypto heist: FBI

The option to enter the destination address was added to the IRCTC website on May 13, 2020, to track down passengers in the event of Covid illnesses. At the time, the Railway stated that the destination address filling would be a permanent feature in the future.

Off late, the Indian Railways is taking various steps for the convenience of passengers. Some of the steps include getting help to make PAN and Aadhaar cards at railway stations. Moreover, the rail passengers will also be provided with the facility for recharging their phones and paying electricity bills.

Also Read|PM Modi buys first ticket at inauguration of Prime Ministers’ museum

To make these facilities available for the passengers, the RailTel will soon set up kiosks like common service centres for the successful implementation of these steps. These kiosks will be called RailWire Saathi Kiosks. Apart from this, the train passengers will also be provided with the help in filing taxes, voter cards, banking, insurance, income tax, bus and air tickets.