Users of the OTT platform Spectrum TV suffered from a service outage on Monday after the internet television provider reported two separate breaks in their network.
Without internet and streaming services, customers faced the outage mainly in New Hamshire and Maine, reported News Maine Center.
Lara Pritchard, senior Director of Communications of Spectrum Northeast Region told News Maine Center, “We’ve identified two separate fibre breaks in our network, impacting services for Spectrum customers in Maine and New Hampshire.”
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“These separate breaks have impacted our redundant path, which normally serves as backup when a break or damage is incurred in a part of the network,” she added.
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Spectrum tweeted about the issue, saying that the company is working on it.
A City of Portland meeting was rescheduled for April 12 due to the outage.