For the 67th year, NORAD is tracking Santa Claus this Christmas, as he journeys from the North Pole to deliver presents to homes across the globe. However, the website that delights kids across the world, ran into a bit of a glitch this year. 

The NORAD tracker is supposed to track Santa’s movements starting from Christmas Eve to Christmas Day — a job they have successfully accomplished for over six decades. However, people noticed that the map which was supposed to track Claus’ movements was blank shortly after the live updates were supposed to begin at 6 a.m. Eastern. 

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Around 6:30 a.m. Eastern, the official NORAD Santa Tracker Facebook page explained that they were facing some website issues. However, an hour later, the map was back on track on the screen and everything had been sorted out.

People can now track Santa’s movements live as he delivers gifts. A total of 7,623,693,263 gifts were delivered last year, according to NORAD’s Santa Tracker.

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Although the Santa Tracker website has been online for weeks now, it attracts its main traffic on the morning of Christmas Eve. NORAD began tracking Santa with updates from around the world starting at 4 a.m. Eastern on December 24.

If people are unable to track Santa through the website or are facing internet issues and cannot access the map, they can also call in to find out where Santa is on his journey. Last year, volunteers took more than 53,000 calls, Lt. Sean Carter, the NORAD Tracks Santa Program Manager, said.

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The number was much more in 2019, in the pre covid days when 150,000 calls came in. The volume of volunteers has been reduced due to pandemic concerns in the last few years.