Twitter has named Vinay Prakash as Resident Grievance Officer for India, the company website said. As per the information updated on Twitter’s website, Vinay Prakash is the Resident Grievance Officer (RGO) and users can contact him using an email ID listed on the page.
This comes as the microblogging website has been in a standoff with the Indian government over the new IT rules. Under these new IT rules, Twitter, along with other social media companies with over 50 lakh users, needs to appoint three key personnel: chief compliance officer, nodal officer, and grievance officer, and all three have to be residents of India.
“Twitter can be contacted in India at the following address: 4th Floor, The Estate, 121 Dickenson Road, Bangalore 560 042,” the company page said.
Twitter has also published its compliance report for the period of May 26 to June 25 this year.
Twitter and other social media apps had to comply with the new IT rules that came into effect on May 26 and publish monthly compliance reports.
The company had earlier appointed Dharmendra Chatur as its interim resident grievance officer for India but he stepped down last month.
The microblogging website has been at the loggerheads with the central government over failure to comply with the new IT rules of India.
The company on July 8 had informed the Delhi High Court that it has appointed a Chief Compliance Officer, will make an endeavour to fill the regular position within eight weeks. It had added that it will appoint an Indian resident as its interim RGO on or before July 11. This came after Twitter lost its legal shield as an intermediary in India, becoming liable for users posting any unlawful content.