Meta, the parent company of WhatsApp, is once again grappling with connectivity issues, leaving users unable to send or receive messages on the popular messaging app.

The recent outage has impacted both the mobile app and web version, creating frustration among users worldwide. While the cause of the outage remains unknown, WhatsApp’s team is diligently working to resolve the issue.

The WhatsApp outage became apparent as users experienced difficulties with the app and website. The issue started around 4 PM ET (Eastern Time), leaving countless users unable to access the messaging platform. DownDetector, a reliable site for monitoring online problems, reported a surge in complaints, indicating a global impact.

Not only did the mobile app version face disruptions, but the web version also suffered from the outage. Users attempting to refresh the web version were met with error messages and uncertainty about when the service would be restored. WhatsApp’s end-to-end encryption message was all that appeared on the loading screen during these turbulent times.

Despite the lack of official communication from Meta, WhatsApp’s team diligently worked to resolve the connectivity issues. The company’s tweet assured users that they were actively addressing the problem and would provide updates as soon as possible.

While waiting for the app’s functionality to be restored, users took to social media, sharing memes and humorous content about the outage.